Support services

Service delivery models we offer.

Liyah Group

Manage it service

This framework is for those who need end-to-end support coupled with ceaseless proactive monitoring. Andersen will assume full responsibility for your cloud network, mobile and web-based apps, hosting facilities, communication channels, etc.

Liyah Group

Cyber Security

Prevailed mr tolerably discourse assurance estimable everything melancholy uncommonly solicitude inhabiting projection.

Liyah Group

Support staff augmentation.

Select this option to economically enhance your support capabilities, fill skill gaps, or handle fluctuating workload levels. Andersen is the IT partner who will provide you with the right talent for your team augmentation needs.

Our IT Support packages

Liyah’s IT support team offers varying service packages. Please choose the one that best suits your immediate business and tech needs.

  • Starter

    £

    39.99

    Top Features

    • Source: our ticket system
    • Initial phase: must
    • Severity: critical
    • SLA/SLO plan:1
    • Personal manager: included

    Starter

    £

    479.88

    Top Features

    • Source: our ticket system
    • Initial phase: must
    • Severity: critical
    • SLA/SLO plan:1
    • Personal manager: included
  • Basic

    Popular
    £

    49.99

    Top Features

    • Channel: 2 channels (to choose from)
    • Initial phase: must
    • Severity: critical
    • SLA/SLO plan:1
    • Personal manager: included
    • Number of tickets: <250
    • Reporting: extended template

    Basic

    Popular
    £

    599.88

    Top Features

    • Channel: 2 channels (to choose from)
    • Initial phase: must
    • Severity: critical
    • SLA/SLO plan:1
    • Personal manager: included
    • Number of tickets: <250
    • Reporting: extended template
  • Unlimitted

    Popular
    £

    69.99

    Top Features

    • Source: our ticket system
    • Initial phase: must
    • Severity: critical
    • SLA/SLO plan:1
    • Personal manager: included
    • Managed services: up to 15
    • Monitoring: included
    • Addition: 1 spike enhancement*

    Unlimitted

    Popular
    £

    839.88

    Top Features

    • Source: our ticket system
    • Initial phase: must
    • Severity: critical
    • SLA/SLO plan:1
    • Personal manager: included
    • Managed services: up to 15
    • Monitoring: included
    • Addition: 1 spike enhancement*
  • All access bundle

    Most popular
    £

    99.99

    Top Features

    • Source: our ticket system + external ticket system
    • Initial phase: must
    • Managed services: unlimited*
    • SLA/SLO plan:1
    • Monitoring: included + external monitoring
    • Addition: 1 spike enhancement*
    • Maintenance: included + custom checks + custom policies

    All access bundle

    Most popular
    £

    1,199.88

    Top Features

    • Source: our ticket system + external ticket system
    • Initial phase: must
    • Managed services: unlimited*
    • SLA/SLO plan:1
    • Monitoring: included + external monitoring
    • Addition: 1 spike enhancement*
    • Maintenance: included + custom checks + custom policies